Our Peace of mind Guarantee:
Simply put. Customer satisfaction is our top priority.If you don't like an item Simply return it in 30 days time. No restocking fee. No advance notice. No questions ask. Its your choice - 100% refund, 100% replacement, 100% credit or 100% exchange.
- 100% Refund - Return any item for a 100% refund – a money-back, satisfaction guarantee.
- 100% Replacement - If for any reason you receive a damaged item, please contact us so we can promptly send you a replacement
- 100% Credit - Many customers choose the convenience of returning the item for a credit when no exchange or replacement is needed - you will receive a 100% credit on your account for the cost of the item.
- 100% Exchange - Simply return the item and choose another. You will either receive a credit or be asked to pay the difference.
And here's all we ask… Returned items must be unaltered, in original packaging and must include the original invoice. It's that easy! Just remember to keep your invoices and store your items in their original packaging.
- Shipping and insurance charges are not refundable.
If you have any additional questions please email at info@zever.com.au